Why Shatel Enterprise Solutions?
Achieving the position and reputation as the largest and most popular ISP in the private sector in the country is the result of several years of team effort of Shatel group and customer trust and loyalty. Not surprisingly, today, thanks to this trust, millions of home users and tens of thousands of organizations across the country have chosen Shatel communication solutions and services and recommend them to others.
A complete portfolio of quality services and products
- Providing a complete portfolio of communication, Internet, security and content products and services such as dedicated bandwidth, fixed telephony, mobile phone SIM card, etc. to companies and organizations
- Holding the highest internet bandwidth in the country
- Owning several well-equipped and backup data centers for network management
- Using multiple international backup routes (for organizations) to manage unforeseen crises
- Maintaining the quality of communication and stability of services by taking extensive measures and considerable investment in software and hardware equipment
Exceptional support
- A technical team consisting of several hundred specialized and skilled technicians ready to provide support services to each customer 24/7
- More than 400 official representatives across the country and in all provinces of the country
Shatel’s Awards and Achievements
- Top operator selected by Communications Regulatory Authority for several consecutive years
- Winner of the Golden trophy of the top brand of high-speed internet service provider for 5 consecutive years
- Holding Iran National Quality Award in Communication and Information Technology for several consecutive years
- Ranking first in customer satisfaction survey in 2018 and 2019 according to a survey conducted by Communications Regulatory Authority
- Holding the National Certificate of Compliance with Consumer Rights
- Holding ISO 9001:2015; BS OHSAS: 18001:2007; ISO 10015:1999; ISO 14001:2004; ISO 10004:2012; ISO 10002:2014 (IMQ Italy) certificates
Other features
- Providing special services such as Shatel telephony service and ShatelTalk to facilitate communications
- Providing content services of Namava website (to stream movies and series) along with special offers for bandwidth customers
